Willis Towers Watson PLC (WTW) operates as a leading global advisory, broking, and solutions company. The firm's business model is structured around two primary segments: Health, Wealth & Career (HWC) and Risk & Broking (R&B). The HWC segment, which accounts for approximately 60% of segment revenue, provides strategy and design consulting, plan management, and broking services for health, wellbeing, and group benefit programs, as well as actuarial support and administrative services for pension and retirement savings plans. The R&B segment, generating the remaining 40% of segment revenue, offers a broad range of risk advice, commercial insurance brokerage, and consulting services to clients ranging from small businesses to multinational corporations. WTW generates revenue primarily through commissions and fees from its broking activities, as well as consulting fees for its advisory services. Geographically, the company has a massive global footprint, operating in over 140 countries with significant operations in North America and Europe. WTW maintains a strong competitive position as one of the 'Big Three' global insurance brokers, alongside Aon and Marsh McLennan, leveraging its vast scale, deep industry expertise, and integrated service offerings to serve major corporations, emerging growth companies, and governmental agencies worldwide.
