Symbotic Inc. is a robotics and automation technology company that develops systems for large-scale retailers, wholesalers, and distributors. The company's core product is an end-to-end robotic and software platform that automates the processing of pallets and cases in large warehouses and distribution centers. Symbotic's system utilizes high-speed, fully autonomous mobile robots controlled by proprietary software to move goods through high-density storage structures, singulate goods to the case or item level, and autonomously build store-specific pallets.
The company generates revenue primarily through three segments: Systems, Operation Services, and Software Maintenance and Support. The Systems segment accounts for over 95% of total revenue and includes the sale and deployment of its automated warehouse systems. Symbotic's technology is deployed in the facilities of major retail and grocery chains across the United States and Canada, with Walmart being a significant customer, investor, and backlog contributor. Other notable clients include Target, Albertsons, and C&S Wholesale Grocers. By applying machine learning and advanced robotics, Symbotic's systems are designed to increase the speed and accuracy of moving goods, addressing labor constraints and the complexities of omnichannel distribution.
