Ribbon Communications operates through two primary business segments: Cloud and Edge, and IP Optical Networks. The Cloud and Edge segment delivers voice over IP (VoIP), unified communications, and session border controllers that secure and manage real-time communications. The IP Optical Networks segment provides high-performance IP routing and optical transport solutions designed to support 5G backhaul and broadband network expansions. Headquartered in Plano, Texas, the company serves a global customer base that includes major telecommunications carriers, defense agencies, and large enterprises. The current corporate entity was formed through the 2017 merger of Sonus Networks and GENBAND, later expanding its optical capabilities by acquiring ECI Telecom in 2020.
