Docusign, Inc. is a provider of cloud-based software solutions that automate the agreement process. Best known for pioneering digital and electronic signature technology, the company has expanded into end-to-end agreement workflow and intelligence through its Intelligent Agreement Management (IAM) platform and Contract Lifecycle Management (CLM) offerings. The platform enables organizations to create, negotiate, verify identity, sign, and analyze agreements, utilizing artificial intelligence to extract data and automate contract workflows across enterprise departments.
The company operates primarily through a Software-as-a-Service (SaaS) business model, with subscription revenue accounting for approximately 97% to 98% of total revenue, while the remainder is derived from professional services, customer training, and implementation consulting. Docusign serves more than 1.5 million customers and over a billion users globally across diverse industries, including financial services, healthcare, real estate, technology, and government. Headquartered in San Francisco, California, Docusign generates the majority of its revenues in the United States while maintaining growing international sales and operations across Europe, Asia-Pacific, and the Americas.
