Crawford & Company (NYSE: CRD.A, CRD.B) operates as a leading independent provider of claims management and outsourcing solutions for the risk management and insurance industry. The company's business model centers on providing expert, unbiased claims adjusting, third-party administration (TPA), and specialized risk solutions to carriers and corporations. Following a 2026 realignment, Crawford operates through three primary segments: International Operations, which accounts for approximately 43% of revenue and provides claims management and adjusting services across the UK, Europe, Australia, Asia, and Latin America; Broadspire (34% of revenue), which offers TPA services for workers' compensation, auto liability, and medical management; and U.S. Property & Casualty (23% of revenue), focusing on property, casualty, and catastrophe claims in the United States. The company's geographic footprint is highly diversified, with operations spanning over 70 countries. Crawford's competitive position is underpinned by its 80-year history, global scale, and proprietary technology platforms that streamline the claims lifecycle, making it a critical embedded partner for insurers managing both daily claims and large-scale catastrophic events.
