Citizens Financial Group, Inc. is one of the oldest and largest financial institutions in the United States, operating primarily under the Citizens Bank brand. The company's business model is structured around two main segments: Consumer Banking and Commercial Banking. The Consumer Banking division serves individuals and small businesses, offering deposit products, mortgage and home equity loans, student loans, auto financing, credit cards, and wealth management services. The Commercial Banking division caters to middle-market companies, large corporations, and institutions, providing corporate lending, treasury and risk management, capital markets advisory, and commercial real estate finance. Citizens generates the majority of its revenue from net interest income derived from its loan and deposit portfolios, supplemented by non-interest income from banking fees, wealth management, and capital markets activities. Geographically, the bank operates a network of over 1,000 branches and more than 3,000 ATMs across 14 states, predominantly in the New England, Mid-Atlantic, and Midwest regions, while also expanding its national reach through digital banking platforms. Formerly a wholly owned subsidiary of the Royal Bank of Scotland (RBS), Citizens became a fully independent public company following its initial public offering in 2014.
