AudioCodes Ltd. operates through two primary business segments: products (hardware and software platforms) and services (cloud subscriptions, managed services, and professional support). The company's core offerings include Session Border Controllers (SBCs), multi-service business routers, analog and digital media gateways, and enterprise IP phones. In recent years, AudioCodes has expanded its focus toward software-as-a-service (SaaS) and artificial intelligence, introducing conversational AI solutions and cloud-based meeting intelligence platforms. Headquartered in Or Yehuda, Israel, the company maintains a global footprint with significant revenue generated across North America and Europe. AudioCodes serves a diverse customer base, including Tier 1 telecom carriers, contact centers, and large enterprises, leveraging strategic partnerships with major unified communications providers to maintain its competitive position in the enterprise voice market.
