ADT Inc. is an American provider of electronic security, fire protection, and smart home automation solutions, focused on the residential and small business markets. The company's business model is heavily driven by recurring monthly revenue (RMR) generated from its professional monitoring and related services, which account for over 85% of its Consumer and Small Business segment revenue. The remainder of its revenue is derived from security system installations, equipment sales, and other related services.
Following the divestiture of its commercial security business, ADT operates primarily through its Consumer and Small Business (CSB) segment. The company provides a comprehensive suite of services, including 24/7 monitored intrusion and fire detection, video surveillance, and access control. ADT has increasingly integrated smart home capabilities into its offerings, highlighted by its ADT+ platform, which allows users to control security devices, cameras, and smart home appliances through a single interface.
Geographically, ADT's operations are concentrated in the United States. The company benefits from significant brand recognition, having been founded in 1874, and maintains a competitive position through its extensive network of monitoring centers and field service professionals. Furthermore, ADT has bolstered its technological and market reach through strategic partnerships and equity investments from Google, which enhances its smart home product ecosystem (such as Google Nest integration), and State Farm, which provides opportunities for integrated home insurance and security offerings.